Zoom out to know where to look. Zoom in to understand. In SAMM, observation happens close to the system. The closer an observer is to the people and the context in which they work, the greater th...

Start moving. Observe. Learn. Evolve. SAMM is a situational and adaptive model. It does not define a leadership style or tell a Lead exactly how to act in every situation. Two leaders may observ...

Managing Technical Debt means knowing when to pay it, when to take it on, and when to analyze it. In the first part of this series, I introduced the Golden Triangle —People, Process, and Technolog...

Turning Situational Awareness into conscious intervention. Throughout the previous articles, we have gradually built the different pieces of the Situational Awareness Management Model. We introd...

In the previous articles, we explored how SAMM helps us understand a human system through the Situational Map, Situational Sensors, Situational Memory and Situational Energy. Understanding a syste...

The Situational Map is the heart of SAMM. Understanding systems through the situations they experience. Every observation, every conversation and every evolution strategy begins here. Hu...

Understanding why motivation drives the evolution of human systems. In the previous articles we explored the complexity of human systems. We discussed People, Process and Technology as the three f...

“Technical Capabilities build the product. Evolutionary Capabilities build the system.” In the previous article we introduced the concept of the Human Representation. We explained how SAMM repres...

“A representation does not simplify reality by removing complexity. It simplifies interpretation by making complexity observable.” In the previous articles we explored how organizations behave as...

Understanding Complexity at the Heart of Human Systems. The previous article introduced the Golden Triangle: People, Process and Technology—three dimensions that together shape every knowledge-int...