The Situational Process
In the previous articles, we explored how SAMM helps us understand a human system through the Situational Map, Situational Sensors, Situational Memory and Situational Energy. Understanding a syste...
Leading With Depth
The Situational Map
The Situational Map is the heart of SAMM. Understanding systems through the situations they experience. Every observation, every conversation and every evolution strategy begins here. Hu...
The Energy Behind Every Human System
Understanding why motivation drives the evolution of human systems. In the previous articles we explored the complexity of human systems. We discussed People, Process and Technology as the three ...
Understanding Human Systems (II): Technical and Evolutionary System Capabilities
“Technical Capabilities build the product. Evolutionary Capabilities build the system.” In the previous article we introduced the concept of the Human Representation. We explained how SAMM repre...
Understanding Human Systems (I): Attributes of System Actors
“A representation does not simplify reality by removing complexity. It simplifies interpretation by making complexity observable.” In the previous articles we explored how organizations behave as...
Understanding Complexity at the Heart of Human Systems
Understanding Complexity at the Heart of Human Systems. The previous article introduced the Golden Triangle: People, Process and Technology—three dimensions that together shape every knowledge-int...
The Golden Triangle of Human System
Throughout my career, whenever I joined a new team or faced a challenging situation, my instinct was never to propose solutions immediately, but to understand the underlying complexity. I’ve alway...
Learning from Experience — Situational Awareness: The Journey Begins
2025 has been a year of challenges overcome and lessons learned — a year of stabilization and growth. Of understanding that influencing and contributing what is needed, when it is needed, is a cont...
Communication and observation: influencing the team beyond words
Many years ago, I read Nonverbal Communication by Flora Davis, and I still highly recommend it today. It was a revelation about how what we don’t say — tone, gestures, posture, breathing — can conv...
Saga Pattern (3/3)
The Saga pattern was proposed by Hector Garcia-Molina and Kenneth Salem in 1987. You can download the paper here: SAGAS. Based on event-driven architectures (Event Driven Architecture), sagas will...